important notice: all orders placed on or after 11/17 will be shipped 12/12

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order processing

processing currently takes 1 to 2 business days.

orders placed during weekends and holidays will be processed on the next business day.

shipping

orders ship within 24 hours of processing.

 

you will get a shipping notification with tracking information via email as soon as your order ships. we currently offer shipping to the u.s., canada, and the u.k. – see rates below:

 

 

 

 

 

 

returns & exchanges

all sales are final, as we go above and beyond to inspect each item and ensure top quality before shipping to our glofriends.

 

we do understand that damages may occur during transit, so if your order is received damaged please contact us via email at glosquad@kanti.us with your order # & a photo of the injured item(s) and we will work with you to exchange or replace your item.

 

lost / stolen packages

kanti is not responsible for any lost or stolen orders. we know that sometimes things happen, but the good news is – if your order does go missing for any reason, and you have selected priority shipping service, you are eligible for insurance coverage through the courier up to $50 USD. you will have to contact the courier directly to file a claim and get help with an investigation. if you need more help, please contact us with your claim number at glosquad@kanti.us and we'll do our best to assist you.